“Zain managed to break new ground with its brand because it brought its communication to the local level. Should they re-brand, they would have to maintain that focus or they would lose out to the more localized brands such as Safaricom”, said Fred Simuyu, the chairman of the Marketing Society of Kenya, , according to local publication Business Daily.
The Indian conglomerate, run by billionaire Sunil Mittal, bid no more than $9 million for the Kenyan operation’s Kuwaiti parent company, Zain Group. If the deal is concluded, the Indian firm will acquire control over Zain’s African operations, including Kenya and expanding further into the African telecoms market.

In 2008, Zain Kenya went through a massive rebranding phase that saw its new brand unveiled in 14 African markets, in an announcement via live satellite. The company then committed to spend Sh25 billion on its rebranded network. However, industry estimates place the cost of the 2008 Zain rebranding exercise at around $28 million.

Surprisingly, in September last year, Zain was voted first among the top 15 brands in East and Central Africa in an industry survey, alongside Nokia, Omo, Coca-Cola and Colgate, to name a few. The survey was conducted by a panel of SuperBrands independent experts and was based on market dominance, longevity, goodwill, customer loyalty and overall market acceptance criteria.